Please read below for full details regarding our return policy.

As a small business, we focus on curating small collections with limited quantities while offering staple and on-trend pieces. To continue bringing new collections, we offer STORE CREDIT ONLY for returns made within 30 days from the delivery date of your order. After this timeframe, items are not eligible for return.

Return Conditions:

Items must be in perfect condition to be accepted for return. This means no:

• • • • • Makeup or deodorant stains
        • Perfume or cigarette smells
        • Dog hair or other pet residue
        • Any visible stains or signs of wear

If returned items do not meet these conditions, the customer will be notified via email. If the customer wishes to have the items returned to them, they will be responsible for shipping costs.

How to Initiate a Return:

To initiate a return, please log in to your account on our website and submit a return request through your order history. If you don’t have an account yet, you can create one using the email address associated with your order.

Once your return request is approved, you will receive a return shipping label along with instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Exchanges:
We do not offer direct exchanges at this time. If you wish to exchange an item, please process a return through your account first. Once your return is accepted and store credit is issued, you can place a new order for the item you’d like instead.

 

Damages & Order Issues

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and make it right.

For any return-related questions, feel free to reach out to us at info@widysportswear.com.